Platform Loading Issue

Incident Report for UMA

Resolved

This incident has been resolved.
Posted Nov 28, 2025 - 15:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 28, 2025 - 09:47 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 27, 2025 - 15:42 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 27, 2025 - 14:53 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 27, 2025 - 12:33 UTC

Investigating

Currently users are unable to log into the platform and client applications are showing a network error.
Posted Nov 27, 2025 - 12:20 UTC
This incident affected: Infrastructure (Vision PaaS Cluster (UK) London).